Buying

1. Browse the marketplace. Use the search bar or hit the Filters button to narrow by TCG, condition, grade, price range, etc. Sold listings are in a separate "Sold archive" tab.
2. Check the listing page. See full photos, condition, grading, seller's review history, and shipping details before buying.
3. Buy now or make an offer. Hit Buy to go to Stripe checkout (no fees for buyers, ever). If the seller enabled offers, you can negotiate.
4. Add to cart. Combine multiple items from the same seller — many sellers offer free shipping over a threshold like $25.
5. Track your order. Find every order you've placed in Orders. You'll get email updates as the seller ships and the package moves.

Selling

1. Set up once. In Settings: add your ship-from address (required) and connect Stripe payouts (5 minutes via the official Stripe flow).
2. Hit "Sell". Photograph the card front + back, fill in name/condition/price. Use the auto-pricing button to pull live PriceCharting / TCGPlayer data.
3. Pick shipping. Plain envelope (no tracking, ~$0.68) for cheap cards, USPS Ground Advantage (~$4-5, $100 insurance) for $5-$50 cards, Priority Mail for high-value.
4. Post. Listing goes live immediately on the marketplace.
5. Wait for a sale. When someone buys, you get an email + the order shows in Orders.
6. Ship within 3 business days. Hit "Buy shipping label" — we generate a USPS label and the cost is auto-deducted from your payout. (Hard deadline: an order not shipped within 14 days is automatically refunded to the buyer.)
7. Get paid. Stripe deposits your net payout on a tiered schedule — 14 days after the sale for new sellers, 10 days once Established, 7 days once Verified.

Shipping

• Plain envelope · no tracking — ~$0.68 stamp. Best for cards under ~$5. You buy your own stamp at any post office; we don't sell this label.
• USPS Ground Advantage — ~$4-5, 2-5 days, $100 insurance included. Best for cards $5-$50.
• USPS Priority Mail — ~$8-10, 1-3 days, $100 insurance free. Best for cards $50-$500.
• USPS Priority Express — ~$25, overnight. For grails or rush orders.

Disputes & Refunds

1. Open a dispute. On the order page (Orders), click "Problem with this order?" Pick a reason (not received, damaged, etc.) and describe the issue.
2. Seller responds (within 48h). They can offer a full refund (auto-processed), partial refund, reship, or decline.
3. You accept or escalate. If the seller's offer works for you, hit "Accept seller's offer" — the refund processes instantly. If not, "Escalate to admin" notifies us.
4. Admin reviews. Within ~24-48h, we step in and force-resolve based on evidence.

Account & Profile

• Change username: Account → Edit Profile. One change per 30 days (admins bypass).
• Profile picture: Click the avatar bubble at the top of your account page. JPG/PNG, square works best.
• Store / business name: Settings → ship-from section. Shows on your shipping labels instead of your personal name.
• Bio: Edit Profile modal on Account. Visible on your public profile + listings.
• Notifications: Settings → Notifications. Order updates always on; messages/offers togglable.
• Delete account: Settings → Danger zone. Listings, collection, reviews, profile all wiped. Open orders + Stripe payouts still process normally.

Premium Membership

• 7% fees, $50 cap per sale (vs 10% / $75 cap on free).
• Wishlist alerts when matching listings hit the marketplace.
• Priority price refresh (300 lookups per click instead of 100).
• Early access to new features.